Startup playbook
Independent practice startup checklist
Opening an independent practice typically takes 9–12 months from decision to first patient. This checklist sequences the ~120 tasks that matter, grouped into six phases — legal entity, credentialing, real estate, technology, staffing, and go-live.
By Jordan Alderman, MBA, CMPE · Reviewed by Rania Hassan, JD, CHC · Last reviewed · Methodology
Disclosure: Independent editorial. No pay-for-placement, no affiliate rankings. Full editorial standards.
Who this is for: Physicians and clinicians opening a first independent practice, and administrators supporting a new group's launch.
Phase 1 — Entity & legal (months 12–10)
- Form PC / PLLC / PA per state rules (state-specific — get a healthcare attorney)
- Obtain EIN from IRS
- Open business bank account + credit line
- Register for state tax IDs
- Purchase malpractice insurance (occurrence preferred)
- Purchase general liability + workers' comp
- Draft operating agreement (multi-owner)
Phase 2 — Credentialing kickoff (months 10–7)
- NPI (individual + group) via NPPES
- Medicare enrollment (PECOS) — 60–90 days
- State Medicaid enrollment — 90–180 days depending on state
- Commercial payer applications (8–15 payers typical) — 90–150 days
- CAQH profile — 100% complete + re-attested
- Hospital privileges applications if needed
Phase 3 — Real estate & build-out (months 9–4)
- Location selection (drive-time analysis vs target patients)
- Lease negotiation — 5-year with option, TI allowance $40–$100/sf
- Architect + healthcare-experienced GC
- Permitting timeline confirmed with local authority
- Medical equipment leased or purchased
- Signage + wayfinding
Phase 4 — Technology stack (months 6–3)
- EHR + PM selection (see /ehr/how-to-choose)
- Billing / RCM decision: in-house vs outsourced (see /billing-rcm/how-to-choose)
- Clearinghouse account
- Merchant services for patient payments
- Phone system (VoIP with clinical hold + queue)
- Fax (still needed — DirectTrust or eFax with BAA)
- Patient portal + telehealth
- IT: network, workstations, endpoint security
- HIPAA-compliant email + productivity suite
Phase 5 — Staffing (months 4–1)
- Practice manager or office manager hired first
- Front desk / patient access
- Medical assistant(s) or nurse
- Billing coordinator (in-house) or billing service kickoff
- Employee handbook + policies
- Payroll provider (with healthcare experience)
- Benefits: health, dental, retirement
- OSHA + HIPAA training scheduled
Phase 6 — Marketing & go-live (months 3–0)
- Website + Google Business Profile
- Local SEO + medical directories
- Referral network activation
- Insurance card verification workflow
- Soft-open week with 25%–50% schedule
- Full open with all payers active
- Week-1 daily huddle + issue tracker
- 30/60/90-day KPI review vs plan